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Matt Griffin, Alan Rimm-Kaufman, and Joe Dysart discuss, in this article, new concepts for companies to attract customers and keep them “involved” through the checkout proccess. It may be a series of tactics or success may fall on just one tactic.

This article explains, in some detail, new concepts and new twists on old concepts. One of these successful marketing concept is blogging. “Blogging should be part of any online retailer’s SEO arsenal,” says Stephan Spencer, Founder and President of Netconcepts.

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Tim Parry author for Multichannel Merchant discusses the dark-side of the Blogosphere. Links, community, and sharing are all great aspects of Blogging. However, slander and company wrong-doing, when posted on blogs, can have severe consequences.

Parry turns to Found and President of Netconcepts, Stephan Spencer for best practice advice on the blogosphere. Spencer contributes 5 Tips for Beginning Bloggers. These tips include…

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It is easier to build a relationship with your reader and engage with them if your blog is sticky. A sticky web site compels visitors to come back again and again, and to stay longer too. My blog is reasonably sticky because the author is so good and has such insightful things to say.

But in all seriousness though, there are things you can do to engage your readers more effectively. For instance, you can form a community where they all talk to each other. Most blogs, unfortunately, are abysmal at that. Even my blog really doesn’t do a very good job of bringing readers together and involving them in a group discussion. It’s entirely too easy to be up on one’s soapbox, to start a conversation and also finish it.

Here are some practical suggestions for making your blog sticky, courtesy of Performancing:

1. Design for repeat visits
2. Keep advertising minimal for repeats
3. Provide a recent posts list
4. Answer your comments
5. Use the right language
6. Post frequently
7. Have a private message system
8. Allow member posts
9. Include members in decisions
10. Don’t neglect the distributed community

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Stickiness is a primary goal for most websites. A site that is sticky gets people coming back again and again, and staying longer too.

It is easier to build a relationship and engage your reader if your site is sticky. My blog’s reasonably sticky because the author is so good and has such insightful things to say.

But seriously though, there are things you can do to engage your readers in some of the dialog. For instance, you can form a community where they are all talking to each other — most blogs are really abysmal at that. Even my blog really doesn’t do a very good job of bringing readers together and getting them to talk to each other.

So how do you get off your soapbox as a blogger and start conversations without finishing them, and let your readers take over?

Performancing has a nice list of practical things you can do to build online community of your blog:

1. Design for repeat visits
2. Keep advertising minimal for repeats
3. Provide a recent posts list
4. Answer your comments
5. Use the right language
6. Post frequently
7. Have a private message system
8. Allow member posts
9. Include members in decisions
10. Don’t neglect the distributed community

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Every email marketer’s biggest challenge is getting their emails delivered, opened and read. Don’t worry, advanced tools and tactics like whitelisting services, domain verification, and spam scorers can help save the day!

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Don’t want to get caught in spam filters, alienate your recipients, or burn your list? Then come to this session and learn the fundamentals of successful email marketing.

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Branding campaigns appear in many forms online besides the ubiquitous banner ad. There are blogs, RSS feeds, paid search ads (e.g. Google AdWords), contextual ads, natural (organic) search listings, text link ads, microsites, and podcasts, to name a few.

• Gain an understanding of each of these channel’s unique benefits and where each fit in your brand strategy
• Learn best practice techniques applicable to these new channels, with numerous examples

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Since my list of WordPress plugins was so well-received, I’ve got another list to share. This time it’s my favorite Firefox extensions…

• Tab Mix Plus - saves your tabs and windows and will restore them if you quit out of your browser or it crashes, allows you to undo the closing of a tab, and lots more
• Performancing for Firefox - a blog editor for your WordPress, Movable Type, or Blogger blog that features integration with del.icio.us and Technorati, spellchecking, etc.
• All-in-One Gestures - execute commands by making certain movements with your mouse without having to use the keyboard, menus or toolbars — like going back a page, closing a tab, etc.
• User Agent Switcher - masquerade as Googlebot, Yahoo Slurp, or msnbot etc. to see if a site is doing bot detection
• Web Developer - tool for doing CSS coding, building web forms, etc.
• Google Toolbar for Firefox - Get query suggestions as you type into the search box, view PageRank scores, etc. Check out my screencast on installing, configuring and using the Google Toolbar.
• SEO-Links - hover over a link and it displays link popularity and rankings for the anchor text from Google, Yahoo and MSN Search. I’ve got a screencast on using SEO-Links too.
• Copy Plain Text - copy-and-paste from a web page into Microsoft Word so that the formatting isn’t carried over
• ChatZilla - IRC (Internet Relay Chat) client
• Sage - RSS feed reader
• ViewSourceWith - view the page’s HTML source using an external editor (WordPad, BBEdit, etc.)
• ShowIP - displays the IP address of the web server in the bottom right corner
• StumbleUpon - get recommendations of related pages to check out from friends and like–minded individuals
• Search engines for the Search Bar - add your own favorite search engines to the search box in the top right, such as: MSN Search, Wikipedia, LinkedIn, Technorati, Creative Commons, etc.

Here’s a tip that isn’t quite an extension, but over time it’s a huge time-saver. And it works in IE too.

• When you want to type in a URL into the address bar, you can leave off the the www. in front and the .com at the end, because, by hitting Ctrl Enter, the browser will automatically add the www. and the .com to the address for you!

This isn’t meant to be a comprehensive list of useful Firefox extensions. Check out the new FirefoxFacts ebook for a bigger list of recommended extensions and tips for Firefox. And if there’s an extension you feel should be added to the above list of favorites, please leave me a comment!

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New digital communication technology has drastically changed the landscape of possibilities in reaching your audiences. Find out what the latest technology trends are, and how they can be utilised to add value to your brand.

• New communication channels and their use
• Using technology effectively
• Viral marketing trends
• Emerging PR tools - RSS, blogs, wikis, podcasts, social networks, social tags, search engines

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I’ve posted onto BusinessBlogConsulting.com a list of my favorite WordPress plugins and what they do and why I like them. If you’re blogging under the WordPress platform, you might want to trick out your blog with some of these great plugins.

The list includes: PodPress, Popularity Contest, Google Sitemaps Generator, Akismet, Adhesive, Ultimate Tag Warrior, EmailShroud, Transpose Email, WP-EMail, WP-Print, Subscribe2, In-Series, Permalink Redirect, Gravatars, Subscribe to Comments. WP-Notable, A Different Monthly Archive, Related Posts, Related Posts for your 404.

That’s not quite 20, so I’ll add one more to that list — a suggestion from commenter Neville Hobson (thanks, Neville!) — FeedBurner Feed Replacement, which makes it easy to “migrate” your pre-existing RSS subscribers over to Feedburner once you sign up for the service (which is excellent, btw).

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